Posts Tagged ‘Hosted PBX’

Get the Most From Your Phone System

Posted on: May 28th, 2019 by jiml | No Comments

Are you a running a small to mid-size business and looking for better value out of your phone system? Colden Company can help!  Colden Company is a provider of best-in-class Voice over IP (VoIP) phone systems with guaranteed uptime.  Our cloud PBX system offers many advanced phone features like:   

  • Voicemail to email transcription
  • Follow-me feature (find me on my cell phone)
  • Call center capabilities
  • Configurable call routing
  • Automatic failover
  • Web faxing
  • Call Reporting
  • Soft phone apps for desktop and mobile

In today’s mobile world, cell phones can be integrated into the phone system with “follow-me” functionality where your cell can ring either simultaneously or sequentially with your office phone. Soft phones or apps are available to you can make calls on your computer or cell phone from your business phone system are also key advantages.

The cloud-based PBX means no equipment to install on site and low entry costs.  The configurations are stored in our cloud system and protected with state-of-the-art security as well as a 99.999% uptime guarantee. No local equipment to fail or replace (except actual phones).  What happens when your Internet service drops?  Customers still get through!  Your auto-attendant is in the cloud and will answer.  When the cloud-based PBX notices your Internet is down, the backup numbers are automatically rung as you configured.  (Perhaps redirected to a remote office, or to your cell phone.) Each extension can have its own backup number as well.

Our cloud-bases system also gives you flexible conference bridges, screen sharing software for collaboration and more.  The comparison between the functionality of today’s modern phone system and analog systems of the past is no comparison.

Want to hear more?  Please watch our video here or contact us at (888) 600-4560,Email us, or visit us on Facebook or Twitter.


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Study Shows Hosted PBX Can Save You Money!

Posted on: March 1st, 2016 by jiml | No Comments

Hosted PBX Systems Can Be Money Savers!

In business there are two ways to increase profit – increase revenue or decrease costs. At Colden Company, we are committed to both ends of the spectrum for our customers as evidenced by our January announcement of lower prices for some of our services (for the second year in a row!). We can also help your business by lowering your phone bill. Many businesses have gone the way of Voice over IP (VoIP) systems to save over traditional phone systems. These systems use your Internet connection for your voice traffic as well as your data traffic. VoIP phone systems can really be money savers with lots of additional functionality.

Colden Company has been offering Hosted PBX solutions for some time, which are a form of VoIP. Watch our video here to see how you can save like the businesses in this study. Nineteen small businesses that were considering a phone system change were analyzed. See the results for yourself!

Call us at (888) 600-4560, email us, or see us on Facebook or Twitter and let our experts help your business.

Your Voice in the Cloud

Posted on: January 30th, 2013 by jiml | No Comments

There has been much talk about the migration to the cloud and how cloud technology will reshape the technology sector.  In fact, our very own blog posting last month spoke to the benefits of the cloud.  Like anything else, no one solution is a perfect fit for every business and certainly the cloud is not a ubiquitous solution to all businesses’ IT issues.  The cloud has a place.

The real question is “what is that place for your business?” In our past postings we spoke to the advantages of email in the cloud.  Colden Company offers several options ranging from Google Apps to Hosted Exchange to Office 365.  Email is a natural fit and a good place for the cloud to benefit most businesses. We have also spoken about Line of Business (LoB) applications and file data and considerations for both of those when contemplating the cloud.

The cloud can also have a place in your business for areas like hosted phone service.  In today’s business climate, having a reliable and broadly functional phone system is a real advantage. Missed calls mean missed opportunities.  There is so much functionality available from hunt groups, to cell phone integration, to voice and fax messages in your email inbox that businesses can and should be taking advantage of.  Integration with instant messaging (IM) tools like Microsoft Lync can really improve internal communication as well as communication with partners and vendors. Hosted PBX should be considered as a place where the cloud can benefit your business, not just because of the feature rich options, but also because often times the solution leads to a reduction in monthly recurring costs and a dramatic reduction in capital costs for the business.

Are you happy with the functionality of your phone system?  Is it integrated with your IT systems the way you would like?  Do you have your remote offices linked into your phone system seamlessly? Are you paying too much per month for phone service? These are considerations your business should be thinking about.

As we like to say at Colden Company “If your business is running the same way it was a few years ago, you are not staying the same, you are falling behind.”   Contact us today to find the right place for the cloud in your business.  We can be reached at (888) 600-4560 (which is in the cloud), at (which is in the cloud), or on Facebook and Twitter (@coldenco) (all cloud!).

(BTW, like us on Facebook or follow us on Twitter for more informative posts!)