Products and Services
Network Support
Our core business is in providing excellent customer service. We understand how critical it is to have a functioning infrastructure in your organization.
All of our employees undergo a rigorous customer service training programs, regardless of their position in the organization. We pride ourselves in providing best-in-class service for our valued customers - or partners as we call them.
The Colden Company Inc. is CompTIA N+ (Network) certified so we understand the technology. We are not vendor specific with our networking products, so we will make a recommendation that is best for your business. We have expertise in LAN configuration, firewalls and routers, switches, and wireless communication among others.
Our methodology is different than our competition, in that we focus on building a long-term relationship with our partners and we do that by providing value. We do infrastructure assessments, policy management, documentation and when it comes to support, we utilize tools that allow us to securely connect to your network and solve problems efficiently, saving you money.
Let The Colden Company Inc. show you how are proven model for providing outstanding customer service can work for your organization.
Business Continuity Planning
At The Colden Company Inc. we are certified by the Disaster Recovery Institute as Business Continuity Planners. We have the experience and knowledge to help your organization begin to implement plans that make sense for you. There is not one silver bullet solution that fits all organization. Your organization is unique in its needs and our methodology allows for the flexibility to implement varying solution depending on your needs and risk aversion.
Our methodology uses a top down approach, meaning we look at your business first. All too often, business continuity planning is determined only by the hardware your IT staff has in place. Business continuity planning is not just an IT function. Our approach looks at your business functions, prioritizes them and works its way down to the systems that support those functions, and finally to the people, equipment and software.
The Colden Company Inc. also offers a Modular Business Continuity System that we designed for the small business whose budgets don’t have the flexibility needed to develop a comprehensive plan in year one. Our unique system will help your business prepare in phases, rather than not prepare at all.
Server-PC Sales and Support
Time to upgrade your infrastructure? The Colden Company Inc. is the place to call. We are Dell resellers which means our pricing beats the competition and even beats the web site pricing from Dell because of our volume discounts and our established relationship with Dell. We can lend our expertise to help you find the right server or personal computer for your needs. We are CompTIA A+ Hardware Certified as well so we understand hardware.
The Colden Company Inc. also offers installation services. Our systems are geared toward limiting conversion downtime and providing maximum usability for your network and servers. We also take computer security very seriously and are experienced in "hardening" servers or PC's to help protect against hack attempts and viruses. Our proven methodology will ensure a secure system and a friendly end-user experience.
We are also Microsoft Certified as well sowe can ensure that your computers are well maintained after installation as well. We offer System Health Check Services where we can proactively monitor your systems, so you can concentrate on running your business. We offer a PC cleaning service as well to keep the desktops running smoothly and securely.
We keep your system running at optimal efficiency and pride ourselves on our customer service and support.
UNIX Support Services
At The Colden Company Inc. we have a strong background in many flavors of UNIX. We offer services to support and proactively maintain UNIX systems.
Our solutions range from the highly technical, where we configure your server to send a page the moment a problem arises, or less technical solutions for those who merely want the advise of a certified consultant.
One of our popular services is our System Health Check Service where we periodically evaluate your server on such criteria as disk space usage, hardware health, performance, backups and more. We notify you of impending problems before they rise to the surface and affect your organization.
Finally, we offer UNIX servers at an excellent price since we have built relationships with many vendors. Ask us which solution would be right for you.
Backup Safes
Many of you keep you backup tapes in a fireproof safe to protect your valuable data in the event of a fire. Did you know that there are different types of fireproof safes?
It is important to know whether or not your safe is rated for media or for paper. Most of today’s safes will have either a 350 or a 125 rating. This means that under a sustained fire (determined to be 1859 degrees)
the inside of that safe will only heat up to the temperature listed in the rating, either 350 degrees or 125 degrees. The rating is also accompanied by a time frame.
For example, a safe may be rated as a 125 – 2 hr safe. This means that under sustained temperatures of 1859 degrees for 2 hours, the inside of that safe will only heat up to a maximum of 125 degrees. This is an adequate rating for backup media. At temperatures above 125 degrees, media will melt or be damaged. The safes maintaining the 350-degree rating are meant for paper. If you have your media stored in a paper-rated safe,
your data is not safe.
Spam Filtering
Are you sick of having to filter out junk email? After conducting extensive research in the area, The Colden Company Inc. has partnered with Postini. Postini is the industry's leading provider of email security and management solutions that protect email communications by eliminating threats before they impact your network. Unlike any other vendor, Postini's patented managed services model utilizes exclusive preEMPT™ technology to eliminate spam and viruses, stop denial-of-service and directory harvest attacks, safeguard content, and improve email performance — offering the most most comprehensive protection available.
Our unmatched expertise is gained from operating the world’s largest and most sophisticated email protection system. As the leading email security provider, Postini processes more than 1 billion email messages per week for more than 3,500 companies worldwide.
Over the past four years, our customers, analysts, and the media have recognized Postini for its innovative leadership in email security and management.
Other Items
The Colden Company also offers first aid and survival kits, laptop anti-theft software and backup tapes. Our pricing is the best in the business!