Over the years various technologies have been hailed as “game changing” technologies. Certainly the Internet was one. Smart phones, cloud computing and virtual computing are also game changing technologies that have altered the way businesses operate. Managed Services is also a technology buzzword that has permeated the industry in recent years as an alternative way to manage that technology. Essentially managed services are software services that proactively monitor the critical resources on your network, allowing for response to a problem before end users may realize a problem even exists. Managed Services software can gather data for trend analysis and provide administrators with better data to manage the resources on the network. This is certainly a step up in class of service and a worthwhile endeavor. Reductions in down time and better planning tools can save businesses money, albeit difficult to quantify. At Colden Company Inc., we are aiming even higher.
What if your management software could not only report on problems, but actually fix them? Now that is a game changing solution for businesses. The future is here already! Colden Company customers are already enjoying such benefits. Have a service that sometimes does not start properly on your server? Set the management software to check and restart it automatically. No more help desk calls to resolve the issue when the problem occurs. Need to know which PC’s have licensed software? Let the assets inventory features tell you before you buy extra licenses. Need to know where your IT dollars are going? Allow the reporting mechanisms to show you graphically where you problems are occurring.
The goal of technology should always be to increase revenue or decrease costs. Managed service from Colden Company Inc. can reduce your overall IT costs, by reducing downtime, providing better management data and reducing help desk calls. That means a better bottom line for your business. The future is here! Call us at (518) 885-2857 for more information.