Our core business is in providing excellent customer service for our customers. We are business technology specialists who understand how critical it is to have a well-functioning IT infrastructure in your organization. In addition to our technical expertise, all of our employees undergo a rigorous customer service training program regardless of their position in the company. We pride ourselves in providing best-in-class service for our valued customers, or as we call them, our partners.

At Colden Company Inc. we understand technology. We are certified in many technical areas, which you can read more on the "About Us" page. Beyond our technical expertise, our methodology is different than the competition. We strive to build long-term relationships with our partners and we do this by providing value. We work with our partners to do such things as life cycle planning for the IT equipment, manage your vendor relationships, provide disaster recovery planning and track maintenance on equipment for your organization.

While servicing our partners, our goal is to solve your business problem, not push any specific vendor's solutions. We work with many vendors and conduct ourselves as an advocate for your business. Our partnerships with our customers develop a trusted relationship so your business can concentrate on your core business and we work with you to handle the technology to make your organization more profitable.

We welcome your suggestions on how to make our website as useful as possible to you, our customers. Please send us an email or call us at (518) 885-2857.

– Jim Lapointe - President